FAQs

Mortgage and finance brokers are qualified finance industry professionals. They work with you to determine your borrowing needs and loan objectives, and to help you determine how much you can borrow. Brokers help to ensure that you don’t take out a loan that is not right for you.

With a mortgage and finance broker, you can expect a more personalised level of service than you would usually receive directly from a lender.

Brokers have access to finance products from a wide variety of lenders. This means your broker can compare lending products from different lenders to find a loan that’s just right for you. Your broker’s job is to find a competitive loan for your needs and objectives.

When purchasing or refinancing a property, brokers get paid a commission by the lender for introducing new business to them. Some mortgage brokers may charge a small additional fee for their services. The vast majority of broker services are free of charge to you and any extra fee charged due to the complexity of the loan request will always be detailed upfront before you decide to proceed further.

By using a mortgage broker to purchase or refinance a property instead of going to the lender directly does not impact or increase your costs/repayments in any way. If anything, we should be able to negotiate a better outcome for you on your behalf than if you went directly to a bank. This is helped with our strong negotiation skills, our relationships with each lender and the bargaining power due to the ongoing business that we introduce to them collectively in order to help achieve a better outcome for you.

There are specific factors that need to be considered when determining how much a customer can borrow, such as income, employment position, the deposit saved, current living expenses and any liabilities as well as many more factors. Our borrowing calculator can give you a guide of how much you may be able to borrow. For a more accurate assessment, please give us a call and we can go through your options and discuss your circumstances and loan requirements in more detail.

A mortgage broker will recommend a product only after assessing all of the required information gathered about all applicants (and guarantors, if applicable). Your broker will need to understand your overall profile and the loan requirements that are most important to you – for example, “I want to pay my loan off quickly” or “guaranteed repayments” or “low cost”. We do however, live by the following; “if you want flexibility consider a variable rate loan, if you want budget certainty, then consider a fixed rate loan, if you want the best of both worlds, then consider opting for a split loan”.
It is best to work through this on an individual basis as one product will not suit everyone’s requirements.

Absolutely! We are mobile brokers so we can come to you or work with you online (using Zoom or Skype, for example). We are an adaptable business and will work with you to find the best way forward at a time that is convenient to you.

We have access to many lenders including the majors and non-majors (2nd tier) as well as other non-bank lenders. This means that we are able to source out a loan from different lenders to provide you with a variety of options based on your profile and that of your personal or business requirements.

The Reserve Bank of Australia meet on the first Tuesday of every month to determine the official cash rate for the country. The lenders then use this information as a benchmark to set their own rates in accordance with their costs and other economic considerations.

Lenders, such as banks, can only provide you with their own products and therefore limit the options available from them. It is also worth noting that each lender has a list of their own customer requirements that must be met in order to qualify for their products. Each lender has a variety of loan products on offer whether it be a low doc, package loans, loans with re-draw facilities, plant and equipment loans, fixed rate loans, interest only, interest in advance, variable, introductory variable… and so on.

The issue you may face as a consumer or business is ‘which loan is right for me?’ And that is where your mortgage and finance broker become an invaluable resource as we can help you navigate this! As your mortgage broker, we do all the leg work and heavy lifting for you in order to find the right loan for your needs. We are across the many policies and products of many lenders and our main purpose is to find you the best options available to match that of your personal and/or business requirements and goals.